Privacy

48park Privacy Policy — How We Handle Your Data

Your personal information matters. This Privacy Policy explains what data 48park collects when you use the platform, how that data is used, who it may be shared with, and what rights you have as a player based in the Philippines.

Last updated: June 2026  |  Applicable to players in the Philippines


What This Policy Covers

The full policy is detailed below. These cards give you a quick picture of the key principles behind how 48park handles your personal data.

What Data We Collect

48park collects personal information you provide at registration — name, date of birth, contact details, and residential address. We also collect transactional data, device and usage information, and identity verification documents as required by KYC standards.

Why We Use Your Data

Your data is used to operate your account, process deposits and withdrawals in PHP, verify your identity, prevent fraud, comply with applicable regulations, and communicate with you about your account and the platform's services.

Who We Share Data With

We share data only where necessary — with payment processors handling PHP transactions, identity verification providers, and technology partners who help operate the platform. We do not sell your personal data to third parties for marketing.

How We Protect Your Data

48park uses SSL encryption across the platform, OTP verification for account access and withdrawal requests, and industry-standard data storage practices. Access to personal data is restricted to authorised staff who need it to perform their role.

Your Rights as a Player

You have the right to access the personal data we hold about you, request corrections, and in certain circumstances request deletion of your data. You also have the right to object to specific uses of your data. Contact support to exercise any of these rights.

Cookies and Tracking

48park uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how the platform is used. Essential cookies are necessary for the platform to function; analytics cookies help us improve the experience over time.


Your privacy matters to us. 48park is committed to being transparent about how we handle your personal data. This policy is written plainly so that players in Manila, Cebu, Davao, and across the Philippines can understand it without needing a legal background. If anything is unclear, contact our support team.

01 Introduction

This Privacy Policy ("Policy") describes how 48park ("we", "us", "the Platform") collects, uses, stores, and protects the personal information of players who register and use the 48park online gaming platform, including its website and mobile application.

By creating an account on 48park, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal information as described herein. This Policy should be read alongside the Terms and Conditions, which govern your overall use of the platform.

48park serves players in the Philippines. This Policy is written with the requirements of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) in mind. Your personal data is processed in accordance with applicable Philippine privacy law.

02 Data We Collect

48park collects personal data through several channels — directly from you when you register or interact with the platform, automatically through your use of the service, and from third-party sources as part of the verification process.

Data Category Examples When Collected
Identity Data Full legal name, date of birth, government-issued ID number At registration and during KYC verification
Contact Data Mobile number, email address, residential address in the Philippines At registration
Financial Data Deposit and withdrawal records, transaction history in PHP, payment channel details When you deposit or withdraw funds
Verification Documents Copies of government-issued ID, selfies submitted for liveness checks During KYC / account verification
Usage Data Games played, bets placed, session duration, pages visited During platform use
Technical Data IP address, device type, browser, operating system, mobile network Automatically during platform access
Communications Data Support chat logs, emails sent to and from 48park When you contact support

We collect only the personal data necessary to operate the platform and fulfil our obligations to you. We do not collect sensitive personal data beyond what is required for identity verification and fraud prevention.

03 How We Use Your Data

The personal data we collect is used for the following purposes:

  • Account management — creating and maintaining your 48park player account, processing logins with OTP verification, and managing account settings.
  • Transaction processing — handling deposits and withdrawals in Philippine Peso through local payment channels including bank transfer, mobile banking, GCash, and Maya.
  • Identity verification (KYC) — confirming that you are who you say you are, that you meet the minimum age requirement of 21, and that you are physically located in the Philippines.
  • Fraud prevention and security — detecting and preventing unauthorised access, fraudulent transactions, and other prohibited conduct as defined in the Terms and Conditions.
  • Regulatory compliance — fulfilling any applicable reporting or record-keeping obligations under Philippine law.
  • Customer support — responding to your enquiries, resolving account issues, and managing complaints.
  • Platform improvement — analysing usage patterns to identify issues and improve the player experience over time.
  • Responsible gaming — monitoring for patterns of activity that may indicate problematic gaming behaviour, and facilitating the use of player protection tools.
  • Communications — sending account notifications, security alerts, and service updates. Where you have opted in, this also includes information about promotions and new features on the Promotions page.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by applicable law or fraud prevention systems.

04 Legal Basis for Processing

Under the Philippines Data Privacy Act, 48park processes your personal data on the following legal bases:

  • Contractual necessity — processing required to fulfil our obligations under the Terms and Conditions, including operating your account and processing transactions.
  • Consent — processing based on your consent at the time of registration, including the sending of promotional communications where you have opted in. You may withdraw consent for marketing communications at any time by contacting support.
  • Legitimate interests — processing for fraud prevention, platform security, and the improvement of our services, where these interests are not overridden by your rights.
  • Legal obligation — processing necessary to comply with applicable Philippine laws and any regulatory requirements.

05 Data Sharing

48park does not sell your personal data to third parties. We share personal data only where necessary to operate the platform and fulfil our obligations to you, and only with parties who are required to handle it securely and in accordance with this Policy.

Categories of third parties with whom data may be shared include:

  • Payment processors — who facilitate deposits and withdrawals through local Philippine payment channels. These processors receive the minimum data necessary to process your transaction.
  • Identity verification providers — who assist with KYC document checks and liveness verification as part of the account verification process.
  • Technology and infrastructure providers — cloud hosting, platform software, and security services that support the operation of 48park. These providers operate under data processing agreements and are not permitted to use your data for their own purposes.
  • Customer support tools — platforms used to manage support tickets and live chat communications.

We may also disclose personal data where required by applicable Philippine law, court order, or lawful request from a competent authority. In such cases we will disclose only the minimum data required to comply with the request.

We do not transfer your personal data to parties outside the Philippines except where necessary for the provision of services (such as cloud infrastructure) and where appropriate safeguards are in place.

06 Data Retention

48park retains your personal data for as long as your account is active and for a period after closure as required to fulfil our legal and regulatory obligations. In general:

  • Account and identity data is retained for the duration of your account and for a minimum period after closure, as required under Philippine financial record-keeping standards.
  • Transaction records are retained for the period required by applicable law.
  • Support communications are retained for a reasonable period to facilitate follow-up and dispute resolution.
  • Usage and technical data may be retained in anonymised or aggregated form for analytical purposes without a fixed deletion timeline.

When personal data is no longer needed and retention is no longer required by law, it is securely deleted or anonymised. You may request information about the specific retention period applicable to your data by contacting support.

07 Security

48park implements technical and organisational measures appropriate to the nature of the data we process to protect against unauthorised access, disclosure, alteration, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the 48park platform.
  • OTP (one-time password) verification for account logins from new devices and for withdrawal requests.
  • Access controls — internal access to personal data is restricted to staff with a legitimate operational need and is logged.
  • Secure data storage — personal data and financial records are stored on secure infrastructure with appropriate controls against unauthorised access.
  • Regular security reviews — the platform's security posture is reviewed periodically to identify and address vulnerabilities.

While 48park takes data security seriously, no system is completely immune to risk. In the event of a personal data breach that is likely to affect your rights, we will notify affected players in accordance with the requirements of applicable Philippine law.

You are also responsible for keeping your own account credentials secure. Do not share your password with anyone. Use OTP verification and contact support immediately if you suspect unauthorised access to your account.

08 Cookies and Similar Technologies

48park uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help the platform function correctly and allow us to improve the experience over time.

The types of cookies we use include:

  • Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that help protect against fraudulent access. You cannot opt out of essential cookies without disabling platform functionality.
  • Analytics cookies — used to understand how players use the platform, which pages are most visited, and where issues occur. This data is used in aggregate and does not identify you individually.
  • Preference cookies — used to remember settings you've applied, such as language or display preferences, so you don't have to reset them each visit.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform but may affect some functionality.

09 Your Rights Under Philippine Privacy Law

Under the Philippines Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 48park:

Right to Access

You have the right to request a copy of the personal data we hold about you and information about how it is being used.

Right to Correction

If any of the personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected.

Right to Erasure

In certain circumstances, you may request the deletion of your personal data. This right may be limited where retention is required by law or for legitimate operational purposes.

Right to Object

You may object to the processing of your personal data for specific purposes, including marketing communications. Where your objection is to marketing, we will action it promptly.

Right to Data Portability

You may request a copy of certain personal data in a structured, commonly used, machine-readable format where technically feasible.

To exercise any of these rights, contact the 48park support team. We will respond to requests within the timeframe required under applicable law. We may need to verify your identity before processing a data rights request.

10 Children and Minors

48park is strictly for adults aged 21 and above. The platform does not knowingly collect personal data from individuals under the age of 21. Age verification is part of the account registration and KYC process — accounts where the player is found to be underage will be closed immediately and personal data deleted in accordance with this Policy.

If you believe a minor has created an account on 48park, please contact support immediately. We take this seriously and will investigate and action any reports promptly.

11 Changes to This Policy

48park may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to how we explain our practices. When material changes are made, registered players will be notified through in-platform messaging or by email to the address registered on their account.

The updated Policy will be published on this page with a revised "last updated" date. Your continued use of the 48park platform after the effective date of any update constitutes acceptance of the revised Policy. If you have questions about any change, contact our support team.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 48park handles your personal data, please contact the support team. Support is available 24/7 and can assist with:

  • Data access, correction, or deletion requests
  • Questions about how your data is being used
  • Withdrawing consent for marketing communications
  • Reporting a potential security or data breach concern
Contact: Reach the 48park support team at [email protected] — available 24/7 for all account and privacy-related enquiries.

You Know How Your Data Is Protected — Now Join 48park

Create a free account, complete verification, and start betting on sports or playing casino games — all in PHP, all through local payment channels you already use.

21+ only. Gaming involves financial risk. Outcomes are never guaranteed. Please play responsibly.